FAQ
Frequently Asked Questions
Have questions? We've got answers! Below you'll find the most common questions our customers ask about orders, shipping, returns, and more. If you can’t find what you’re looking for, feel free to reach out — we’re here to help.
Where do you ship from?
We work with trusted suppliers located both domestically and internationally. Depending on the product, your order may ship from the U.S. or overseas.
How long does shipping take?
Shipping times vary depending on the item and your location. Most orders are delivered within 7–15 business days. You’ll receive a tracking number as soon as your order ships!
Do you offer order tracking?
Yes! As soon as your order is processed and shipped, we’ll send you a tracking number via email so you can follow your package every step of the way.
What is your return policy?
We offer hassle-free returns within 30 days of delivery for most items. If your product arrives damaged or not as described, please contact us and we’ll make it right.
Why did I receive my items separately?
To speed up delivery, we may ship items from different warehouses. This means your items could arrive in separate packages and at different times.
How can I contact you?
You can reach us anytime through our Contact Us page or by emailing Info@classyandchicboutiquebycarm.com. We usually respond within 24 hours!
